Regular maintenance keeps your Shiver Pro performing at its best, and is key to keeping your warranty valid. This guidance applies to residential users — commercial customers should follow the Monk for Business Maintenance Guide provided during onboarding.
Maintenance schedule
The following guidance is for residential use only. Commercial customers should refer to the schedule outlined in the Monk for Business Maintenance Guide
| Task | When | Why |
|---|---|---|
| Rinse the built-in filter | Weekly | Removes hair and debris to maintain water flow |
| Replace the filter cartridge | Every 3–4 weeks | Keeps the water clean and protects the system |
| Clean the dust sheet | Monthly | Maintains cooling performance and airflow |
General care
- Never clean with strong, bleach-based detergents.
- Don't put corrosive disinfectants into the water, such as chlorine tablets.
- Always disconnect from power before maintenance or cleaning.
- Drain the chiller when outside if the temperature may fall below 1°C.
- If the chiller is out of use for a long time, drain it to avoid stagnant water.
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